Frequently Asked Questions
Everything you need to know about our outdoor gear and apparel.
How long does shipping take?
Standard delivery typically takes 3-5 working days, while express shipping options are available for next-day delivery on orders placed before 2 PM.
What is your return policy?
We offer a 123-day return window. If you are not satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Are your products covered by a warranty?
Yes, all Alpkit products come with our Alpine Bond warranty, which covers manufacturing defects for the reasonable lifetime of the product.
How should I care for my technical waterproof clothing?
We recommend washing your gear with a technical cleaner like Nikwax and tumble drying on a low heat to reactivate the Durable Water Repellent (DWR) coating.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and interest-free financing options like Klarna for eligible orders.